Tae Kim, Columnist

Cash and Credit Cards Are Dirty. Apple Pay Is Looking Better.

The digital wallet hasn’t caught on in the U.S. as much as it has elsewhere. The coronavirus crisis may change that.

New consumer habits are being formed in the coronavirus crisis.

Photographer: Alexnader Pohl/NurPhoto via Getty Images

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Cash is dirty. Credit cards may be even dirtier. That’s a problem in this new germophobic world created by the coronavirus. There will likely be new winners and losers as consumers shift to products and services that help them keep their social distance even after this outbreak subsides. Is it finally time to embrace the digital wallet?

Take Apple Inc.’s Apple Pay, a service that stores your credit-card information and lets you pay for purchases via your iPhone. The tech giant launched the product six years ago, but it didn’t bring about the revolution it hoped it would, where mobile payments lead the move toward a cashless society as it had in China. Here in the U.S., there just wasn’t a compelling enough reason for many consumers to change their entrenched routines. Now, though, Apple Pay’s ability to let customers shop inside physical stores and pay for things without having to make physical contact with a counter or card-reader may be the catalyst it needs to finally disrupt the payments industry.