Cryptocurrencies

Goldman-Backed Crypto Exchange Rattles Users With Terms Change

  • Poloniex suspends accounts until required verification filed
  • Circle Internet agreed in February to purchase the exchange
Photographer: Akos Stiller/Bloomberg
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Poloniex LLC suspended trading and withdrawals until clients upload new documentation required to verify accounts, spurring concern among some users that they won’t be able to recover their funds.

The Boston-based cryptocurrency trading platform clarified in a tweet Thursday that users’ “funds will be safe and accounted for at all times as legacy customers complete the verification process.” That didn’t satisfy clients who still asked what happens with money of those who aren’t able to go through the new verification process.