NASDAQ OMX(Nasdaq:NDAQ) has opened a new office in Manila to provide service and support to its global Corporate Solutions unit, particularly for its Investor Relations business which has a customer base spanning over 60 countries worldwide. Overseen by Emanuel Sarte, Head of Operations, the new office will ensure that NASDAQ OMX continues to build its market leadership role in delivering 24x7 services for its global and regional customer base.
"We are dedicated to expanding our best-in-class service center in Manila to support one of our fastest-growing businesses at NASDAQ OMX," said Robert Fröjd, Managing Director, NASDAQ OMX South Asia, Southeast Asia & Pacific, based in Singapore. "This new opening boosts our presence in the region, while giving us a prime opportunity to leverage local talent and technological service expertise that is so highly-regarded in Southeast Asia."
The Manila office currently employs a staff of 170 that works with an international team of developers, designers, as well as with other service employees and analysts in the US, Europe and South Asia to build and support 24 x 7, real-time platforms and products for customers world-wide to communicate critical business information to key audiences, including investor relations officers, analysts, the buy-side and media.
"As we continue to expand our international footprint, it's crucial we have a superior team in place that's focused on delivering customer and operations excellence," said Paul McKeown, Senior Vice President, Sales and Service, Corporate Solutions, NASDAQ OMX. "Our presence in Manila is an essential part of our strategy to provide the finest service and support to our Corporate Solutions business globally."
NASDAQ OMX's technology solutions are used by over 10,000 customers in 60 countries consisting of public and private entities, exchanges, regulators and broker-dealers, and powers over 80 marketplaces worldwide.