Musk Reboots Tesla's China Strategy

After rushing to get a Tesla Motors Inc. Model S, Shanghai resident Sunny Zhang is suffering from buyer’s remorse.

Zhang ordered the car last April and received it in September. Echoing complaints from other Chinese Tesla owners, he says he waited too long for the vehicle to arrive and that aftersales service has been spotty. He’s also so afraid of running out of electricity he rarely ventures far from his home, a condition commonly known as range anxiety.